NetFoto Private Limited is committed to safeguarding your privacy. This
Privacy Policy details how we collect, use, disclose, and protect your
personal information when you visit our website www.netfoto.in and
utilize our services. By accessing our services, you acknowledge that you
have read, understood, and agree to the terms outlined in this Privacy
Policy.

Information We Collect

a. Personal Information: We collect personal data, including but not limited to your
name, email address, phone number, and payment details, when you:
-Place an order for our services.

-Contact us for inquiries or support.

-Subscribe to our updates, newsletters, or promotional material.

b. Information Related to Items Sent: When you send items for photography or
videography, we collect details about the items, including descriptions, specifications,
and handling instructions to ensure proper service execution.

c. Automatically Collected Information: We may collect certain technical
information automatically, including but not limited to:

-IP addresses.

-Browser type and device information.

-Website interaction and usage patterns.

-Access times and referring URLs.


This data is used to monitor and analyze trends, administer the site, and gather
demographic information.

Use of Your Information

a. Service Fulfillment: We use collected data to:

-Process orders, execute services, and communicate about your requests.

-Ensure safe handling and return of items after service completion.

-Manage payments, invoices, and transaction records.

b. Customer Support and Communication: We may use your contact details to:

-Address inquiries, provide updates, and handle customer service.

-Send notifications regarding order status, policy updates, or changes to our services.

c. Legal and Compliance Purposes: We may utilize your data to:

-Comply with applicable laws, regulations, or legal processes.

-Enforce our Terms & Conditions, resolve disputes, or prevent unauthorized activities.

d. Service Enhancement and Personalization: Your information helps us:

-Improve website functionality, navigation, and content.

-Personalize your experience and present tailored content.



Items Policy

a. Permitted Items: All items sent for photography or videography must adhere to
local, state, and national laws. NetFoto reserves the right to reject any items that
violate these conditions.

b. Prohibited Items: We will not accept:

-Illegal or contraband items.

-Hazardous, dangerous, or unsafe materials.

-Items restricted under applicable laws, including weapons, illegal substances, or
materials that infringe on intellectual property rights.

c. Liability and Consequences for Prohibited Items: We retain the right to refuse service,
confiscate, or report any prohibited items to the relevant authorities. In such cases,
refunds will not be granted, and NetFoto disclaims any liability.

Disclosure of Your Information

a. Service Providers: We may share your data with trusted third-party service providers,
including payment processors and logistics companies, solely to facilitate order
completion and service execution.

b. Legal Compliance and Protection: We may disclose your information when required
by law or when we believe that such disclosure is necessary to:

-Protect our rights, property, or safety.

-Comply with a legal obligation, court order, or government request.

-Prevent or investigate possible wrongdoing related to our services.

Cookies and Tracking Technologies

a. Security Measures: We implement a variety of administrative, technical, and physical
security measures to protect your data. These include:

-Encryption technologies.

-Access restrictions and authentication protocols.

-Regular security audits and monitoring.

b. Disclaimer: While we strive to protect your personal information, no security system
is impenetrable. You acknowledge and accept that any information you provide is at
your own risk.

Your Rights AND CHOICES

a. Access and Correction: You have the right to access your personal data, update
inaccuracies, or request modifications.

b. Deletion and Data Portability: You may request the deletion of your personal
information, subject to our need to comply with legal requirements. You may also
request a copy of your data in a structured format.

c. Marketing Preferences: You can opt-out of receiving promotional communications by
following the unsubscribe instructions in any email or by contacting us directly.

Changes to Privacy Policy

NetFoto reserves the right to modify this Privacy Policy at any time. Changes will be
effective upon posting on our website. It is your responsibility to review this policy
periodically for any updates. The revised date will be clearly indicated

Contact Information

For questions, concerns, or further information about our privacy practices, please
contact us:

Email: we@netfoto.in

Phone: +91 90 90 90 07 80

Address: NetFoto Private Limited, 619 Udyog Vihar, Phase 5, Gurugram, Haryana, 122016, India.

Terms & Conditions

At NetFoto, we strive to provide high-quality photography and
videography services.

However, we understand that situations may arise where you may request
a refund. Below is our policy on cancellations and refunds.

Refund Eligibility

a. Service Cancellation: You may cancel your order within 24 hours of placing it,
provided that the service has not yet begun. A full refund will be processed.
b. Partial Refunds: If the service has started but is not complete, a partial refund
may be offered based on the level of completion.
c. No Refund for Completed Services: Once services have been fully rendered,
refunds will not be issued as our services are customized and unique to your
requirements.

Prohibited Item Policy

No refunds will be provided for orders involving prohibited or illegal items. If
such items are sent, the service will be halted, and authorities may be contacted.

Refund Process

Approved refunds will be processed back to the original payment method.
Refunds typically take 7-10 business days to reflect in your account.

Return of Items

After the completion of services, your items will be securely packed and
returned to the address provided. NetFoto takes no responsibility for loss or
damage of items during transit after they have been handed over to a courier or
delivery service.

Customer Satisfaction

If you are unsatisfied with the final product, please contact our customer
service team. We will make reasonable efforts to address your concerns.

Contact Us for Refunds

For refund inquiries, please contact: Email: we@netfoto.in
Phone: +91 9090900780

Address: 619, udyog vihar, phase 5, gurugram, hryana 122016, india